We send security notifications to help you stay informed about important changes or activity on your account. These alerts are designed to protect your account and let you know if something requires your attention.
Types of Security Notifications
You may receive notifications for:
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New device logins
- When someone logs into your account from a new browser, device, or location.
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Password changes
- Confirmation that your password was updated.
- If you did not make this change, reset your password immediately.
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Two-Factor Authentication (2FA) updates
- Alerts when 2FA is enabled, disabled, or reset.
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Withdrawal or transaction attempts
- A PIN or confirmation request if you’ve enabled additional withdrawal protections.
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Recovery information changes
- Notifications when your email or phone number is added, removed, or updated.
What To Do When You Receive a Notification
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Review the details
- Check the time, location, or action described in the notification.
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Confirm it was you
- If you recognize the action, no further steps are required.
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Take action if it wasn’t you
- Immediately reset your password.
- Enable or re-enable Two-Factor Authentication (2FA).
- Submit a support ticket so our team can secure your account.
Why These Notifications Matter
Security notifications act as an early warning system. They alert you if someone may be attempting to access your account without permission. Acting quickly can help prevent further issues and keep your account secure.