This article answers frequently asked questions about withdrawals on the Peoples Reserve platform. It covers limits, fees, processing times, and common issues to help you withdraw funds smoothly and securely.
Withdrawal FAQ Overview
Use this FAQ to quickly find answers to common questions about withdrawing funds, including eligibility, fees, limits, and security considerations.
How do I withdraw funds?
To withdraw funds, log in to your Peoples Reserve account, navigate to the Withdraw section of your dashboard, select the asset you want to withdraw, choose a destination address, and confirm the transaction.
Is there a minimum withdrawal amount?
Yes. Each supported asset has a minimum withdrawal threshold.
- Minimums vary by asset and network
- The minimum amount is displayed before you confirm a withdrawal
- Network fees are separate from minimum thresholds
Are there withdrawal limits or caps?
Withdrawal caps may apply to limit the maximum amount you can withdraw within a given time period.
- Caps may apply daily, weekly, or per transaction
- Limits can vary based on verification status and Loyalty Level
- Some products may have temporary withdrawal restrictions
Are there fees for withdrawals?
Yes. Withdrawals may include one or more types of fees.
- Network fees: Paid to blockchain networks and vary based on congestion
- Platform fees: May apply depending on the asset or withdrawal method
All applicable fees are shown before you confirm your withdrawal.
How long do withdrawals take?
Processing times vary depending on the asset and withdrawal method.
- Some withdrawals process automatically
- Others may require manual security review
- Blockchain confirmations affect final settlement time
You can track withdrawal status from your account dashboard.
Why is my withdrawal pending?
A withdrawal may remain pending if:
- Additional security review is required
- Network congestion is delaying confirmation
- The withdrawal exceeds normal activity patterns
Pending withdrawals usually resolve automatically once review or confirmations are complete.
Can I cancel or reverse a withdrawal?
No. Blockchain transactions are irreversible once submitted.
What if I sent funds to the wrong address?
If funds are sent to an incorrect address or wrong network, they may be permanently lost.
- Peoples Reserve cannot reverse blockchain transactions
- Always double-check addresses and networks
- Using the Address Book can help reduce errors
Why do I need a withdrawal PIN or 2FA?
Withdrawal security measures help protect your account and funds.
- Withdrawal PINs prevent unauthorized transfers
- Two-Factor Authentication adds an extra security layer
- Security checks may increase during unusual activity
When should I contact support?
Contact Peoples Reserve Support if:
- Your withdrawal is pending longer than expected
- You see an error not explained in this FAQ
- You believe your account security may be compromised