This article explains what to do if you believe your Peoples Reserve account may have been compromised. Acting quickly can help limit potential impact and protect your account.
Signs Your Account May Be Compromised
You may want to take action if you notice any of the following:
- Login attempts or security notifications you do not recognize
- Unexpected changes to your account information
- Actions you did not initiate, such as swaps or settings changes
- Messages asking for sensitive information claiming to be from Peoples Reserve
What to Do Immediately
- Stop interacting with suspicious messages: Do not reply, click links, or download attachments.
- Secure your login: If you can still access your account, update your password right away.
- Check your security settings: Review recent activity and confirm your information is accurate.
If You Can No Longer Access Your Account
If you are unable to log in or believe access has already been taken:
- Do not attempt repeated login attempts
- Contact Peoples Reserve Support as soon as possible
- Clearly state that you believe your account may be compromised
Providing clear details helps the support team prioritize and review your request.
What Support Can Help With
Peoples Reserve Support can help:
- Review account activity for signs of unauthorized access
- Guide you through securing your account
- Provide next steps to prevent further risk
For security reasons, support may need to verify your identity before taking action.
How to Reduce Future Risk
- Use a strong, unique password
- Enable Two-Factor Authentication (2FA)
- Avoid clicking links from unsolicited messages
- Only access Peoples Reserve through official channels