This article explains what it means when your verification is marked as “in review,” why reviews can take longer than expected, and what you should do while your verification is pending.
What “In Review” Means
When your verification is in review, it means your submitted information and documents have been received and are undergoing checks. During this time, no action is required unless you are contacted for additional information.
An “in review” status does not mean your verification will be rejected.
Why Verification May Take Longer
Verification reviews can take additional time for several common reasons:
- Submitted documents require manual review
- Images or files need closer inspection for clarity
- Information must be cross-checked for accuracy
- Higher verification levels require additional review
Processing times can also be affected by overall submission volume.
What You Should Do While Waiting
- Check your email: Watch for messages requesting clarification or updated documents.
- Avoid submitting duplicate requests: Multiple submissions can delay review.
- Confirm your profile details: Make sure your name and information match your documents.
When to Contact Support
Contact Peoples Reserve Support if:
- Your verification has been in review for an extended period
- You believe you submitted incorrect information
- You received a request for documents and are unsure how to respond
When reaching out, include the verification level you applied for and the date you submitted your request.